Legal & Compliance

Monerex prioritizes clarity and transparency, ensuring adherence to regulatory standards and providing comprehensive legal information for our users.

Legal & licensing

Upholding Trust

Welcome to Monerex’s Legal & Compliance section. As we navigate the evolving landscape of digital finance, our commitment to transparency, adherence to regulations, and fostering trust remains paramount. Here, you’ll find detailed information about our licensing, regulatory stance, terms of service, privacy policy, and other pertinent legal documentation. We encourage you to familiarize yourself with these to better understand our dedication to creating a secure and compliant platform for all our users.

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Ensuring Trust and Safety at Monerex

Dive into Our Privacy Policy, Legal & Regulatory Compliance, and Disclaimer: Stay Informed, Secure, and Empowered with Knowledge

Monerex (MONEREX INTERNATIONAL SA DE CV) is a financial technology company founded by Garrett Wood, Mark Otto and Axel Gutierrez in Tulum, Mexico. Monerex is registered and in legal compliance to conduct the following business activities;

  1. Software Development
  2. Payment processor.
  3. Money transmitter.
  4. The provision of professional services for all types of business consulting, as well as all types of advice, studies, education, training, formation, etc.
  5. The creation, editing, and sale of all types of printed material, whether magazines, brochures, books, photographs, digital and electronic material, and negotiating all kinds of trademarks and copyrights.
  6. The provision of professional services for all types of business consulting, coordination, advice, resolution of inquiries for all kinds of individuals, whether natural or legal persons, and guidance in financial and economic matters.
  7. The delivery of courses, seminars, conferences, exhibitions, and presentations that address financial and economic topics, both in companies and in public and private venues, subject to the fulfillment of the corresponding legal requirements.
  8. Training and consulting and advice in the areas of Federal, State, and Municipal Public Administration.
  9. The hiring of managerial, executive, technical, administrative, professional, and general office personnel, all that is required for the provision of services that constitute the main corporate purpose as a service to the Society's clients.
  10. Acquire movable and immovable goods allowed by the Law, which are necessary for the realization of its Social Object.
  11. The provision of all kinds of administrative, operational, industrial services related and necessary for the fulfillment of its social object, which in an indicative but not limited way include the following: a) Purchase, sale, leasing, loan for use, assignment of rights, donation, acquisition, and alienation of all types of movable and immovable goods necessary for the fulfillment of its social object. b) The celebration of all kinds of civil, commercial, labor, or any other necessary contracts for the fulfillment of its social object. c) The hiring of personnel necessary for the fulfillment of its social object. d) Acquire, obtain, assign, encumber, transfer, all types of intellectual property rights necessary for the fulfillment of its social object. e) Establish agencies, branches, representations, act as agent, representative, commission agent, mediator, of all types of companies whose social object is similar and does not oppose what the authorization granted for the constitution of this Legal Entity stipulates. f) Issue, release, encumber, endorse, accept, all kinds of credit titles as long as they do not constitute an end of commercial speculation and well do not oppose what the authorization granted for the constitution of this Legal Entity stipulates. g) The realization of all kinds of acts, contracts, and operations related insofar as they signify the object, means, or end to comply with its social object. h) Open and cancel all types of bank accounts necessary to comply with its social object. i) The Society may grant guarantees and bind itself jointly and severally for third parties, as well as establish guarantees in favor of third parties, as long as such obligation is compatible with the social object.
  12. Act as settlor and as trustee in any class of trust whether public or private, within which are mentioned in an indicative but not limited way, trusts in administration, guarantee, investment, among others.
  13. Negotiate with suppliers better conditions of purchase, supply, service, warranties, promotions, advertising, and supports in general, as well as promote exclusive brands of national or foreign suppliers.
  14. The acquisition, alienation, sharecropping, leasing, subleasing, exchange, loan for use, usufruct, and in general the use of movable and immovable goods, in their case, own or third parties, real rights, and rights of trustees.
  15. Establish its branches, subsidiaries, or agencies, franchises, and representations in any place of the Mexican Republic outside or within its corporate domicile, as well as abroad.
  16. Create, innovate, grant, obtain, take advantage of, register, and exploit by any legal title, all kinds of concessions, permits, licenses, franchises, and authorizations, referring to technology and technical assistance, patents of invention, utility models, designs and industrial secrets, trademarks, denominations of origin, notices, trade names, and copyrights or any type of industrial or intellectual property right, to the extent that it is necessary or convenient for the realization of its social object.
  17. Act as agent, concessionaire, commission agent, factor, distributor, mediator, intermediary, or legal representative, attorney, of any natural or legal person, national or foreign, whose social object or activity is related, complementary, derived, inherent, or similar to its social object.
  18. Encumber in any form allowed by law, pledge or mortgage goods, movable and immovable, property of the society, for the activities and operations proper to its social object.
  19. Promote, constitute, organize, manage, exploit, and take participation in the capital and assets of all kinds of commercial, civil, associations, or industrial, commercial, service, or any other kind companies, both national and foreign, as well as participate in their administration and/or liquidation.
  20. Obtain loans for itself or for societies in which it has a shareholding by granting or not guarantees.
  21. Grant loans, bonds, with or without guarantee, endorse or be jointly and severally liable for Associations, Civil or Commercial Societies in which it has an interest or social or shareholdings, as well as to its own shareholders, employees, or workers.
  22. Grant loans and bonds, with or without guarantees, to third parties, without being able to be made to the general public, and without falling into the assumptions of the Law that regulates Credit Institutions and Bonding Companies.
  23. Request and obtain insurance.
  24. Bind jointly or severally, be jointly and severally liable, grant guarantees and endorsements of any kind, all of this regarding obligations contracted, or of the credit titles issued and/or accepted by third parties, without being able to be made to the general public.
  25. The issuance, acquisition, alienation, and in general the negotiation, of all types of shares and any securities allowed by the Law that are listed on the Mexican Stock Exchange.
  26. The acquisition, alienation, and in general the negotiation, of all types of shares and any securities allowed by the Law that are listed on the International Securities Market.
  27. Issue obligations, accept, issue, endorse, and guarantee all kinds of credit titles and participate in any kind of credit operations in which it is obliged or creditor.
  28. Purchase, sale, import, export, distribution, commercialization, consignment, leasing, and subleasing of all types of new and/or used motor vehicles.
  29. Purchase, sale, import, export, distribution, commercialization, consignment, leasing, and subleasing of spare parts and accessories for all types of motor vehicles, as well as provide maintenance services for them.
  30. The contracting on its own behalf or on behalf of third parties, of professional services of management, managerial, administration, and operation of companies, including the technical, consultative, advisory aspects, implementation of systems, and planning of the administrative, accounting, fiscal, financial, patrimonial, corporate, and legal areas, as well as auditing in the branches mentioned above.
  31. Celebrate and/or carry out, on its own behalf or on behalf of others, all kinds of acts including dominion, contracts, or agreements civil, commercial, administrative, principal, or accessory of any other nature allowed by the Law, that are necessary for the realization of the social object either in the Mexican Republic or abroad.
  32. Relate to other societies or associations with equal or similar interests, in order to achieve mutual aid.
  33. Any type of professional advice or services provided individually or in alliance with other public or private companies.
  34. Participate as a partner, shareholder, or investor in all kinds of legal entities, commercial, civil, or of any nature, Mexican or foreign, either from its constitution or by acquiring shares, social parts, participations, or quotas in those already constituted, as well as exercise the corporate and economic rights, derived from such participation and buy, vote, sell, transmit, alienate, subscribe, have, use, encumber, dispose, exchange, or auction under any title all kinds of shares, social parts, participations, and quotas of all kinds of legal entities in the manner that is allowed by the Applicable Laws.
  35. Obtain and grant all kinds of financing, loans, or credits, issue bonds, obligations, stock certificates, and other debt securities and instruments, with or without specific guarantee.
  36. Manage, administer, operate, or obtain federal, state, local, municipal, or international resources for the development of its social object.

Overview of Legal and Licensing Compliance Measures:

  • Mexican Fintech Law (Ley para Regular las Instituciones de Tecnología Financiera): Enacted in 2018, this law provides the regulatory framework for fintech companies in Mexico. It encompasses provisions on licensing, operational requirements, consumer protection, and anti-money laundering measures. Essential for fintech entities, especially those engaged in payment processing.
  • Banking and Credit Institutions Law (Ley de Instituciones de Crédito): This regulation delineates the framework for banking and credit institutions. Companies involved in payment processing might need to adhere to parts of this law, especially concerning funds management.
  • Anti-Money Laundering (AML) Laws: Critical for financial service entities, these laws necessitate the implementation of AML programs, customer due diligence (KYC), suspicious transaction reporting, and transaction record maintenance.
  • Payment Systems Law (Ley de Sistemas de Pagos): Targeting the regulation of payment systems, this law is pivotal for payment processing firms, setting the legal structure for payment transactions.
  • Data Protection Laws: These laws, including the Federal Law on Protection of Personal Data Held by Private Parties, dictate requirements for managing and safeguarding user data, which is of utmost importance for payment processors.
  • Consumer Protection Laws: These ensure transparent and fair operation by payment processing firms, making the disclosure of fees and service terms mandatory.
  • Regulations by the National Banking and Securities Commission (Comisión Nacional Bancaria Monerex de Valores, CNBV): The CNBV, the primary financial regulator in Mexico, releases regulations affecting the licensing and functioning of financial and fintech entities.

CBDC Compliance:

  • Adherence to CBDC Framework and ISO 20022: Monerex recognizes the evolving landscape of digital currencies, especially Central Bank Digital Currencies. We are compliant with all regulatory standards set for CBDC operations and adhere to the ISO 20022 messaging standard, the leading global standard for payments messaging.
  • Integration with XRPL: Monerex has integrated with the XRP Ledger (XRPL) to enable efficient and scalable cross-border transactions using CBDCs. This integration not only facilitates faster transactions but also lowers the cost, making the digital payment ecosystem more efficient.
  • Integration with Traditional Financial Systems: We've developed integrations that allow CBDCs to work seamlessly with our existing financial platforms, ensuring users experience smooth transactions, whether dealing with traditional or digital currencies.
  • Security Protocols for CBDCs: Given the digital nature of CBDCs, we've implemented heightened security measures to ensure that CBDC transactions remain as secure as traditional ones. Furthermore, the decentralized nature of the XRPL adds an additional layer of security to our operations.
  • Collaboration with Regulatory Bodies: Monerex actively collaborates with regulators to stay ahead of the CBDC developments, ISO 20022 adaptations, and to ensure compliance at all levels with both traditional and blockchain-based financial systems.

Regulatory Compliance for Money Transfer License in Mexico:

  • AML and KYC Compliance: Monerex's stringent AML and KYC processes encompass exhaustive customer identification and continuous transaction scrutiny. We leverage advanced tech solutions, like biometrics and AI, to bolster our KYC endeavors.
  • Financial Transaction Reporting: Monerex scrupulously documents and communicates all financial activities, ensuring absolute transparency.
  • Regulatory Reporting: We assiduously maintain records of all financial activities, ensuring timely and exhaustive reporting that demonstrates our stringent regulatory compliance.
  • Infrastructure and Security: Our significant investment in infrastructure and security transcends industry benchmarks. Leading-edge encryption and cybersecurity protocols safeguard transaction privacy and security.
  • Regulatory Engagement: Monerex engages proactively with regulatory bodies in Mexico, ensuring adaptability to the evolving financial regulatory landscape.

Fintech License:

Monerex's esteemed Fintech License, granted by Mexican authorities, underscores our forefront position as a technological forerunner in financial services. We are vested with the authority to offer an expansive array of tech-centric financial solutions. Our offerings integrate cutting-edge encryption and cybersecurity tools, reiterating our commitment to unmatched data protection and user security.

Full Compliance with Fintech Law:

Monerex's unwavering commitment to the intricate facets of Mexico's Fintech Law emphasizes our dedication to upholding the highest levels of financial security. Our meticulous approach ensures that every financial interaction adheres to stringent regulatory stipulations. This commitment not only offers a secure platform for transactions but also bolsters the overall economic growth of Mexico.

Deposits and Withdrawals in Mexican Pesos:

These transactions are managed by Nvio Pagos México (NVIOS), a financial entity sanctioned by Mexico's financial regulators. Here are key details about NVIOS's role:

  • Licensed Operation: NVIOS operates with an official license from Mexican financial authorities, represented by License number P022 / 2020. This certification ensures their alignment with set regulatory standards.
  • Compliance Facilitation: In collaboration with Monerex, NVIOS enables compliance with the required regulations for payment processes in Mexico. Their licensed status grants an additional layer of confidence to Monerex users.
  • Functionality & Security: NVIOS assures that all funds channeled through Monerex in Mexican Pesos are dealt with securely and swiftly. Their robust systems and strict adherence to financial norms enhance Monerex's service quality.
  • Collaborative Approach: A synergistic approach is maintained between NVIOS and Monerex, ensuring fluid, secure, and compliant financial transactions for users.

Financial Entities Bureau (Buró de Entidades Financieras):

This bureau serves as an information platform, shedding light on financial institutions' offerings. It provides insight into product portfolios, fees, user complaints, unethical practices, penalties, contract clauses, and other vital operational metrics. This platform aids users in making informed financial decisions, fostering competition among financial entities, and boosting national economic growth.

Conclusion:

We hope this comprehensive overview provides a clear understanding of Monerex's legal and regulatory compliance measures in Mexico. Rest assured, we are dedicated to ensuring a secure, transparent, and regulatory-compliant financial ecosystem for all our stakeholders.

Disclaimer:

All statements, references, and mentions pertaining to licenses, partnerships, and affiliations within this document/website are based on pending applications and approvals. These are yet to be processed and finalized by the relevant authorities. As such, they should not be construed as current, active, or definitive. Once these licenses and partnerships have been processed and granted by the proper authorities, we will make a formal announcement to provide clarity and confirmation. We appreciate your understanding and patience regarding this matter.

Monerex User Agreement
This User Agreement ("Agreement") is a legal contract between you ("User," "you," or "your") and Monerex ("Company," "we," "us," or "our") governing your use of Monerex's services, including but not limited to our website and associated platforms (collectively, the "Service"). By accessing, browsing, or using the Service, you agree to be bound by this Agreement, including all terms, policies, and guidelines referenced herein. If you do not agree with any part of this Agreement, please do not use our Service.
1. Acceptance of Terms
By using our Service, you acknowledge that you have read, understood, and agree to be bound by this Agreement. If you do not agree with any of these terms, please refrain from using our Service.
2. Eligibility
To use our Service, you must be of legal age in your jurisdiction. You are responsible for ensuring that your use of the Service complies with the laws and regulations of your jurisdiction.
3. Privacy Policy
Your use of the Service is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and disclose your information. By using the Service, you consent to our collection and use of your data as described in our Privacy Policy.
4. Changes to the Agreement
We reserve the right to amend or modify this Agreement at any time. Any changes will be effective upon posting the updated Agreement on our Service. Your continued use of the Service after such changes constitutes your acceptance of the updated Agreement.¬-=¬=-
5. Account Registration and Security
To access certain features of our Service, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account credentials, including your username and password. You are also responsible for all activities that occur under your account. You agree to notify us immediately of any unauthorized access or use of your account. We are not liable for any loss or damage arising from your failure to protect your account information.
6. User Conduct
You agree to use our Service in accordance with all applicable laws, rules, and regulations. You further agree that you will not:
Engage in any activity that may disrupt or interfere with our Service.
Upload, post, or transmit any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable.
Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with any person or entity.
Use the Service for any fraudulent or unauthorized purpose.
Collect, store, or share personal information of other users without their consent.
Transmit any malware, viruses, or other harmful code.
Access or use the Service to build a similar service or to copy its features and functionality.
Engage in any activity that could damage, disable, overburden, or impair the Service.
7. Intellectual Property
The content, features, and functionality of the Service are protected by intellectual property laws, including but not limited to copyright, trademark, and patent laws. You agree not to use or reproduce any part of our Service without our express written permission.
8. Third-Party Links and Services
Our Service may contain links to third-party websites, apps, or services. We are not responsible for the content or privacy practices of these third parties. Your interactions with these third-party services are subject to their terms and policies.
9. Termination of Service
We reserve the right to suspend or terminate your access to the Service at our discretion, without notice, for any reason, including your violation of this Agreement. You may terminate your account by ceasing to use our Service and contacting us for account deletion.
10. Disclaimer of Warranties
Our Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, secure, error-free, or free from harmful components. Your use of the Service is at your own risk.
11. Limitation of Liability
In no event shall Monerex or its affiliates, officers, directors, or employees be liable for any direct, indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:
Your use or inability to use the Service.
Unauthorized access to or use of our servers and/or any personal information stored therein.
Any bugs, viruses, Trojan horses, or the like that may be transmitted to or through our Service.
12. Indemnity
You agree to indemnify and hold Monerex, its affiliates, officers, directors, and employees harmless from any claim, demand, loss, liability, costs, or expenses, including attorneys' fees, made by any third party due to or arising out of your use of the Service, your violation of this Agreement, or your violation of any rights of another.
13. Governing Law
This Agreement is governed by and construed in accordance with the laws of St. Kitts and Nevis without regard to its conflict of law principles. Any legal action or proceeding arising under this Agreement shall be brought exclusively in the federal or state courts located in St. Kitts and Nevis and the parties hereby consent to personal jurisdiction and venue there.
14. Contact Information
If you have any questions about this Agreement, please contact us at [email protected]
15. Limitation on Claims
Any cause of action or claim you may have arising out of or relating to this Agreement or the Service must be brought within one year after the cause of action accrues; otherwise, such cause of action or claim is permanently barred.
16. Non-Waiver
Our failure to enforce any provision of this Agreement or take action in the event of a violation does not constitute a waiver of that provision or any other provision of this Agreement.
17. Entire Agreement
This Agreement constitutes the entire agreement between you and Monerex concerning the Service and supersedes all prior and contemporaneous agreements, proposals, or representations, whether oral, written, or otherwise.
18. Severability
In the event that any provision of this Agreement is found to be unenforceable or invalid, the remaining provisions of this Agreement will remain in full force and effect.
19. Assignment
You may not assign this Agreement or any of your rights or obligations hereunder without our prior written consent. We may assign this Agreement and any of our rights or obligations under this Agreement to any third party.
20. Contacting Us
If you have any questions about this Agreement or the Service, please contact us at [email protected]. We will make every effort to respond promptly.
21. Legal Compliance
You agree to comply with all applicable laws, rules, and regulations in connection with your use of the Service.
22. Survival
The terms and provisions of this Agreement that should survive the termination of this Agreement include Sections 2 (Eligibility), 7 (Intellectual Property), 11 (Limitation of Liability), 12 (Indemnity), 15 (Limitation on Claims), 17 (Entire Agreement), 20 (Contacting Us), 21 (Legal Compliance), 22 (Survival), and any other provisions that by their nature should continue to apply.
23. Release of Your Information for Legal Purposes
At times, it may become necessary or desirable, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you and release your information to third parties where we believe it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.
24. Commercial & Non-Commercial Communications
By providing information to the Service that forms the basis of communication with you, such as contact information, you waive all rights to file complaints concerning unsolicited email from us since, by providing such information, you agree to receive communication from us or anyone else covered under this Agreement. However, you may unsubscribe from certain communications by notifying us that you no longer wish to receive solicitations or information, and we will endeavor to remove you from the database.
25. Security Measures
We take measures to enhance the security of our Service, including the use of firewalls, SSL certificates, and periodic vulnerability assessments. However, you acknowledge that no system can guarantee total security, and your use of the Service is at your own risk.
26. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements. We may anonymize your data for research or statistical purposes.
27. Your Legal Rights
You have certain rights concerning your personal data, including the right to access, correct, or delete your data. Please contact our Data Privacy Manager (DPM) for assistance with these rights.
28. California Online Privacy Rights
If you are a California resident, you may request information about our disclosure of personal information to third parties for their direct marketing purposes. Contact us for more details.
29. International Transfer
We may transfer your personal data outside the European Economic Area (EEA) when necessary. We ensure your data's protection with safeguards.
30. Amendments
We may amend this Agreement at any time. Your continued use of the Service after changes constitutes your acceptance of the updated Agreement.
31. Monerex Corporate Information
Monerex is a corporation formed lawfully in St. Kitts and Nevis.
32. User Privacy Terms
In addition to the definitions outlined in Section 2, please also use this Glossary to understand the meaning of the terms used in these User Privacy Terms.
Lawful Basis
Legitimate Interest: Legitimate Interest means the interest of our business in conducting and managing our operations to provide you with the best Service and experience. We ensure we consider and balance the potential impact on you, both positive and negative, and your rights before we process your personal data for our Legitimate Interests. We do not use your personal data for activities where our interests are overridden by the impact on you unless we have your consent or are otherwise required or permitted by law.
Performance of Contract: Processing your data is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
Compliance with Legal or Regulatory Obligation: Processing your personal data is necessary for compliance with a legal or regulatory obligation to which we are subject.
Third Parties
Internal Third Parties: Refers to other companies controlled by us acting as joint controllers or processors and who are based in the US.
External Third Parties: Refers to service providers who provide IT and system administration services, as well as professional advisers such as lawyers, bankers, auditors, and insurers who offer consultancy, banking, legal, insurance, and accounting services.
Controller
Controller: Means Monerex, who controls and is responsible for your personal data. We have appointed a Data Privacy Manager (DPM) responsible for overseeing questions related to these User Privacy Terms.
DPM Contact Details

Data Privacy Manager
Attn: Sebastian Ramirex
Monerex International IBC
0802, Charlestown, St. Paul's
Saint Kitts and Nevis
[email protected]
33. Information Collected
We use different methods to collect data from and about you, including:
Direct Interactions: You may provide us with personal data by filling in forms or corresponding with us through various means.
Automated Technologies or Interactions: When you interact with our website, we may automatically collect Mobile Info (see below) about your equipment, browsing actions, and patterns using cookies and similar technologies.
Third Parties or Publicly Available Sources: We may receive personal data about you from third parties and public sources.
Identifying Information
We may collect certain personal information, or "ID Info," from you when you sign up for our Service. ID Info can be used to identify you, such as your name, address, email address, and any other information deemed relevant for providing our Service, and any information you provide to us voluntarily. We disclose private information only in accordance with this Agreement.
Non-Identifying Information
When you use our Service, we may collect non-identifying information, or "Non-ID Info," such as your IP address, referring URL, operating system, cookie information, and Internet Service Provider. This information alone cannot usually be used to identify you without additional records from a third party, a subpoena, or voluntary compliance from your Internet Service Provider.
Mobile Info
When you download or access the Service via a mobile device, we may receive information about your location (based on your IP address) and your mobile device, including unique identifiers associated with your device, hardware type, and operating system version. We may use this information to provide personalized advertising and content, based on your location.
34. Use of Your Information
We may use your information to:
Enhance or improve User experience or our Service.
Send communications about our Service or respond to inquiries.
Send communications and updates about the Company, including newsletters and notifications of amendments to legal documents such as this Agreement.
Perform any other function that we believe, in good faith, is necessary to protect the security or proper functioning of our Service.
As consented to by you in Section 33 above.
We will also outline the ways we plan to use your personal data, and the legal bases we rely on to do so, in a table format. We have identified our legitimate interests where appropriate.
Please note that this Agreement is for informational purposes only and doesn't contain the specific details such as the types of data collected or how it's used. The specific details would be outlined in your Privacy Policy, which complements this Agreement. If you have specific details you'd like to include, let me know, and I can assist in incorporating them into the agreement.35. Accessing, Editing & Removing Your Information
Users may, in some cases, review and edit the personal information they have provided by logging into their account and editing their information. Most changes take effect immediately, but information may still be stored in your web browser’s cache or app’s local memory. We are not responsible for stored information in your cache or other devices and disclaim all liability for such. Additionally, we may, from time to time, retain residual information about you in our backup and/or database.
36. Cookies, Web Beacons, Browser Local Storage & Similar Technologies
We may use cookies, web beacons, and similar technologies for various purposes, including remembering preferences, maintaining user sessions, improving security, collecting usage information, and targeting ads. By enabling cookies in your browser, you acknowledge our use of cookies to log into the Service. We may also use the Web Storage API (local or session storage) to cache information related to your account, including personal data. We may use third-party services employing cookies, web beacons, and similar technologies, such as web analytics, advertisement services, and social media services. Please note that this Agreement does not cover the practices of third-party service providers using cookies.
37. Third-Party Websites
We may post links to third-party websites on our Service, and other materials available through our Service may contain third-party website links or files. We do not screen third-party websites or files for privacy or security issues, and you release us from any liability for the conduct or content of these third parties. This Agreement and any other policies in place do not create rights enforceable by third parties or require disclosure of personal information relating to Service members. We are not responsible for information collected or used by advertisers or third-party websites.
38. Third-Party Access to Your Information
While you enter an agreement with us to disclose your information, we may use third-party individuals and organizations to assist us. This includes contractors, advertising partners, web hosting companies, and others. For the course of our Service provision, we may delegate the authority to collect, access, use, and disseminate your information. Therefore, any authorization granted to us under this Agreement extends to any third party that we may hire, contract, or retain for operating, maintaining, or improving our Service. You agree not to hold us liable for the actions of these third parties. You must take legal action against them directly should they commit any actionable wrong against you. You authorize us to collect, share, store, exchange, and use your information in conjunction with the Service, excluding PHI, which will be used as per Section 34.
39. Release of Your Information for Legal Purposes
At times, we may release your information in response to government agency requests or private litigation. You agree that we may disclose your information to third parties when we believe it's necessary for a civil action, criminal investigation, or other legal matter. In the event of a subpoena affecting your privacy, we may notify you to allow you to respond or attempt to quash it. We may proactively report you and release your information to third parties if we believe it's prudent for legal reasons, such as engaging in fraudulent activities. We disclaim liability for damages related to the release of your information for legal purposes.
40. Commercial & Non-Commercial Communications
By providing contact information that forms the basis of communication with you, you waive your right to file complaints concerning unsolicited email from us. However, you may unsubscribe from certain communications by notifying us that you no longer wish to receive them.
41. Security Measures
We have put in place various security measures to enhance the security of our Service, including multiple firewalls, intrusion detection and prevention systems, SSL certificates, and periodic vulnerability assessments. We have appropriate security measures in place to prevent unauthorized access or loss of your personal data.
42. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it and to comply with legal, accounting, or reporting requirements. The specific retention period will depend on the nature of the data, its purposes, and legal requirements. We may also anonymize your data for research or statistical purposes.
43. Your Legal Rights
You have eeveral rights regarding your personal data, including the right to:
Request access to your personal data.
Request correction of your personal data.
Request erasure of your personal data.
Object to processing of your personal data.
Request the restriction of processing your personal data.
Request the transfer of your personal data.
Withdraw consent to processing your personal data.
Please contact our DPM to exercise these rights.
44. Your California Online Privacy Rights
We permit California residents to use our Service and comply with the California Business and Professions Code. As a California resident, you may request information regarding our disclosure of personal information to third parties for their direct marketing purposes. You may contact us at [email protected] with any questions.
45. International Transfer
We share your personal data within our company group and may transfer it outside the European Economic Area (EEA) if you are an EU resident. We ensure that your personal data is protected through binding corporate rules and specific contracts.
46. Amendments
We may amend this Agreement and post changes. Your continued use of our Service constitutes acceptance of these changes. If you need historic versions, you may contact our DPM.
Part 2: Monerex User Agreement
1. Acceptance of Terms
Welcome to Monerex! Monerex provides a platform for trading and managing cryptocurrencies. By using Monerex and its services, you agree to abide by the terms and conditions outlined in this User Agreement (the "Agreement"). This Agreement governs your use of the Monerex platform and services.
2. User Eligibility
To use Monerex, you must be at least 18 years old and possess the legal capacity to enter into this Agreement. You agree to comply with all applicable laws and regulations while using Monerex. Monerex reserves the right to refuse service, terminate accounts, or restrict access to the platform if you violate this Agreement or applicable laws.
3. Changes to the Agreement
Monerex may revise this Agreement at any time by posting the amended terms on the platform. Revised terms are effective immediately upon posting. It is your responsibility to review the Agreement periodically. Continued use of Monerex after any changes constitutes your acceptance of the new terms.
4. User Registration
To use Monerex, you must create an account by providing accurate and complete information. You are solely responsible for the security of your account credentials. Monerex is not liable for any unauthorized use of your account.
5. Personal Data Protection
Monerex is committed to protecting your personal data. You agree that Monerex may collect, store, and use your personal data according to the Monerex Privacy Policy.
6. Trading on Monerex
Monerex allows users to trade cryptocurrencies. Users are responsible for ensuring the accuracy of their trade orders. Monerex reserves the right to cancel or reverse any trade that is erroneous or violates this Agreement.
7. Prohibited Uses
You are prohibited from using Monerex for any illegal activities. This includes, but is not limited to, money laundering, terrorist financing, fraud, or other criminal activities. Monerex may report any suspicious activities to relevant authorities.
8. Fees and Payments
Monerex may charge fees for certain services, and users are responsible for these fees. Users agree to pay fees as required. Failure to pay fees may result in restrictions on your account.
9. Account Verification
Monerex may require users to complete identity verification procedures. Failure to complete verification may result in account restrictions or termination.
10. Security Measures
Users are responsible for maintaining the security of their Monerex accounts. You agree to promptly notify Monerex of any unauthorized use or security breaches. Monerex is not liable for any losses resulting from unauthorized account access.
11. Limitation of Liability
Monerex is not liable for any indirect, special, incidental, or consequential damages, including loss of profits, arising from the use of the platform. Monerex's maximum liability to users is limited to the fees paid to Monerex by the user during the six months prior to the event giving rise to the liability.
12. Dispute Resolution
Any disputes or claims arising from or relating to this Agreement will be resolved through arbitration in accordance with the rules of Caribbean Court of Justice (CCJ).The arbitration will take place in St. Kitts and Nevis and the language of arbitration will be English.
13. Termination
Monerex may terminate or suspend your account at its discretion. You may terminate your account at any time by contacting Monerex. Termination of your account will result in the removal of your access to the platform.
14. Governing Law
This Agreement is governed by the laws of St. Kitts and Nevis. Users agree that any legal actions or proceedings must be filed in St. Kitts and Nevis.
15. Entire Agreement
This Agreement constitutes the entire understanding between the parties and supersedes all prior agreements, representations, or understandings. Any changes to this Agreement must be made in writing and signed by both parties.
16. Contact Information
For any questions or concerns regarding this Agreement, please contact Monerex at [email protected]
Part 3: Monerex User Agreement
17. User Feedback and Suggestions
Monerex values user feedback and suggestions for improving the platform. By submitting any feedback or suggestions, you grant Monerex the right to use and implement your ideas without any compensation or attribution to you.
18. Force Majeure
Monerex is not liable for any failure or delay in performing its obligations under this Agreement due to events beyond its reasonable control, including but not limited to acts of God, natural disasters, terrorism, or labor disputes.
19. Independent Contractors
This Agreement does not create any partnership, joint venture, or agency relationship between Monerex and its users. Users are considered independent contractors.
20. Severability
If any provision of this Agreement is found to be invalid, unenforceable, or in conflict with applicable laws, that provision will be deemed severable from the Agreement and will not affect the validity or enforceability of the remaining provisions.
21. No Waiver
Monerex's failure to enforce any provision of this Agreement is not a waiver of its right to do so in the future. Any waiver of any provision must be in writing and signed by both parties.
22. Language
This Agreement is provided in multiple languages for the convenience of users. In case of any discrepancies between different language versions, the English version prevails.
23. Updates to the Agreement
Monerex reserves the right to update and revise this Agreement at any time. Users will be notified of changes through the platform. Continued use of Monerex after changes take effect constitutes acceptance of the updated terms.
24. Contact Information
For questions, concerns, or notices related to this Agreement, please contact Monerex at [email protected]
Part 4: Privacy and Data Collection
25. Privacy Policy
Monerex's Privacy Policy outlines how user data is collected, used, and protected. By using Monerex, users agree to the terms outlined in the Privacy Policy.
26. Third-Party Services
Monerex may use third-party services, including payment processors and analytics providers. Users acknowledge that these third parties may collect and process their data and are subject to their respective terms and privacy policies.
27. Cookies and Tracking Technologies
Monerex uses cookies and tracking technologies to improve user experience and gather information about how the platform is used. Users consent to the use of these technologies when using Monerex.
28. User Data Security
Monerex takes measures to protect user data, but users are responsible for their own security. Users should take steps to safeguard their accounts, including using strong passwords and enabling two-factor authentication.
29. Communication Preferences
By using Monerex, users agree to receive communications from the platform, including notifications, updates, and promotional materials. Users can adjust their communication preferences in their account settings.
Part 5: User Responsibilities and Conduct
30. Eligibility
Users must be of legal age in their jurisdiction to use Monerex. Any unauthorized use by minors is prohibited.
31. Account Security
Users are responsible for maintaining the security of their accounts. This includes safeguarding passwords and other access credentials. Users must notify Monerex immediately of any unauthorized access to their accounts.
32. Compliance with Laws
Users agree to comply with all applicable laws, regulations, and third-party agreements when using Monerex. Engaging in illegal or prohibited activities is strictly forbidden.
33. Prohibited Activities
Monerex prohibits certain activities, including fraud, market manipulation, harassment, and unauthorized access. Engaging in these activities may result in account suspension or legal action.
34. Intellectual Property
Users must respect Monerex's intellectual property rights, including copyrights and trademarks. Unauthorized use or reproduction of Monerex's materials is prohibited.
35. Reporting Violations
Users are encouraged to report any violations of this Agreement or suspicious activities to Monerex for investigation.
Part 6: Dispute Resolution and Legal Matters
36. Governing Law
This Agreement is governed by the laws of St. Kitts and Nevis and any disputes will be resolved according to the laws of that jurisdiction.
37. Arbitration
Users and Monerex agree to resolve disputes through arbitration rather than litigation. Arbitration will be conducted in accordance with the rules of Caribbean Court of Justice (CCJ) in Port of Spain, Trinidad and Tobago.
38. Limitation of Liability
Monerex's liability is limited to the maximum extent allowed by law. Users agree that Monerex is not responsible for any indirect, incidental, or consequential damages.
39. Entire Agreement
This Agreement, including any linked policies, constitutes the entire agreement between users and Monerex and supersedes all prior agreements or understandings.
40. Contact Information
For questions, concerns, or notices related to this Agreement, please contact Monerex at [email protected].
41. Updates to the Agreement
Monerex reserves the right to update and revise this Agreement at any time. Users will be notified of changes through the platform. Continued use of Monerex after changes take effect constitutes acceptance of the updated terms.
Part 7: Termination and Account Closure
42. Termination by Monerex
Monerex reserves the right to terminate or suspend a user's account at its discretion. This may occur if a user violates this Agreement or engages in prohibited activities. Monerex will strive to provide an explanation when possible.
43. Termination by User
Users can terminate their accounts by following the provided account closure process. Termination does not relieve the user of any existing obligations or liabilities.
44. Survival of Provisions
Even after account termination, certain provisions of this Agreement continue to apply, including those related to privacy, dispute resolution, and intellectual property.
Part 8: Miscellaneous
45. Third-Party Beneficiaries
This Agreement is solely between the user and Monerex. No third party is considered a beneficiary, and no rights are created for third parties.
46. Waiver of Rights
Monerex's failure to enforce any provision of this Agreement does not waive its right to enforce that provision in the future. No waiver of any term is effective unless in writing.
47. Force Majeure
Monerex is not liable for any disruptions or failures in service due to events beyond its control, including natural disasters, wars, or acts of government.
48. Assignment
Monerex has the right to assign this Agreement to any third party without user consent. Users may not assign their rights or obligations under this Agreement without prior written consent.
49. Electronic Communications
By using Monerex, users consent to receive electronic communications from the platform. These communications may include notices, agreements, and other communications.
50. Language

This Agreement is drafted in the English, and in the event of any discrepancy between translations, the English version prevails.
51. Contact Information
For questions, concerns, or notices related to this Agreement, please contact Monerex at [email protected]
52. Updates to the Agreement
Monerex reserves the right to update and revise this Agreement at any time. Users will be notified of changes through the platform. Continued use of Monerex after changes take effect constitutes acceptance of the updated terms.



Part 9: Dispute Resolution
53. Governing Law
This Agreement is governed by and construed in accordance with the laws of the St. Kitts and Nevis. Any disputes or claims arising out of or relating to this Agreement will be subject to the exclusive jurisdiction of the courts located in St. Kitts and Nevis.
54. Binding Arbitration
Any dispute or claim arising out of or relating to this Agreement, or the breach, termination, enforcement, interpretation, or validity thereof, will be resolved by binding arbitration. Arbitration will be conducted by a neutral arbitrator, and the award rendered by the arbitrator will be final and binding on both parties. Users waive the right to have disputes resolved in court by a judge or jury.
55. Class Action Waiver
Users agree not to participate in class, collective, or representative actions. All disputes will be arbitrated on an individual basis. The arbitrator does not have the authority to consolidate claims from multiple users into a single arbitration.
56. Time Limit on Claims
Users must bring any claim arising from this Agreement within one year of when the claim accrued. After this period, the claim is permanently barred.
57. Legal Fees
If a dispute is brought in a manner other than arbitration, Monerex may seek to have it dismissed and may recover its reasonable attorneys' fees, court costs, and disbursements.
58. Exclusive Jurisdiction

Any dispute not subject to arbitration shall be subject to the exclusive jurisdiction of the courts in St Kitts and Nevis.
Part 10: Miscellaneous
59. Entire Agreement
This Agreement, including any policies or guidelines referenced herein, constitutes the entire agreement and understanding between the user and Monerex.
60. Severability
If any provision of this Agreement is found to be unlawful, unenforceable, or in conflict with another provision, the Agreement will remain in effect without the unenforceable provision.
61. Non-Waiver
Monerex's failure to enforce any provision or right in this Agreement does not constitute a waiver of that provision or right. Monerex may still enforce it at a later time.
62. Assignment
Users may not assign their rights and obligations under this Agreement without prior written consent from Monerex. Monerex has the right to assign this Agreement to a third party without user consent.
63. Contact Information
If you have questions or concerns about this Agreement, please contact Monerex at [email protected].
64. Amendments
Monerex may amend this Agreement from time to time. When changes occur, they will be posted on the platform. Continued use of Monerex indicates the user's acceptance of the updated terms.
Disclaimer:
All statements, references, and mentions pertaining to licenses, partnerships, and affiliations within this document/website are based on pending applications and approvals. These are yet to be processed and finalized by the relevant authorities. As such, they should not be construed as current, active, or definitive. Once these licenses and partnerships have been processed and granted by the proper authorities, we will make a formal announcement to provide clarity and confirmation. We appreciate your understanding and patience regarding this matter.

Disclaimer for Monerex

General Information

The content, information, products, and services published on Monerex's website and all associated platforms, including but not limited to mobile applications, social media accounts, newsletters, webinars, and forums (collectively referred to as the "Platforms"), may contain inaccuracies or typographical errors. While we endeavor to ensure that the content is accurate and up-to-date, Monerex does not warrant or guarantee the accuracy, reliability, or timeliness of this information.

Changes are periodically made to the content herein. Monerex reserves the right to make improvements and/or changes to the Platforms at any time, without notice. All users are encouraged to consult directly with the relevant source or seek professional advice before acting on any information provided on the Platforms.

Statements Regarding Licenses, Partnerships, and Affiliations

All statements, references, and mentions pertaining to licenses, partnerships, and affiliations within this document/website are based on pending applications and approvals. These are yet to be processed and finalized by the relevant authorities. As such, they should not be construed as current, active, or definitive. Once these licenses and partnerships have been processed and granted by the proper authorities, we will make a formal announcement to provide clarity and confirmation. We appreciate your understanding and patience regarding this matter.

Investments in Monerex, MXI and XMX

Monerex and its associated tokens MXI & XMX are subject to market risks, including loss of principal amount invested. Investments in Monerex, MXI and XMX are not FDIC insured, and their value can go up or down. Past performance is not indicative of future results. Users should consult with financial advisors and carefully read all related documents before making any investment decisions.

No Endorsements

References to any products, services, processes, or other information, by trade name, trademark, manufacturer, supplier, or otherwise does not constitute or imply endorsement, sponsorship, or recommendation thereof by Monerex.

Use of Platforms

Use of the Platforms is at the user's own risk. All content is provided "as is" and "as available". Monerex expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Responsibility Disclaimer

Users are solely responsible for their decisions and actions resulting from the information provided on the Platforms. Monerex is not responsible for any damages or losses arising from any use of this information.

Fair Use Disclaimer

The Platforms may contain copyrighted material, the use of which has not always been specifically authorized by the copyright owner. This material is made available for purposes of criticism, comment, news reporting, teaching, scholarship, or research. We believe this constitutes a 'fair use' of any such copyrighted material as provided for in section 107 of the US Copyright Law.

Past Performance Disclaimer

Past performance is not indicative of future results. The Platforms may contain historical data or performance metrics, which are provided for informational purposes only.

Copyright Disclaimer

All rights, including copyright, in the content of the Platforms are owned or controlled by Monerex. Users may not reproduce, publish, distribute, display, perform, modify or in any way exploit any part of the Platforms without the written permission of Monerex.

Warranty Disclaimer

Monerex does not provide any warranties of any kind regarding the Platforms, including but not limited to its functionality, fitness for a particular purpose, or non-infringement.

Risk Disclaimer

All financial and investment activities have risks. The content provided on the Platforms should not be interpreted as investment advice. Users are advised to carry out independent due diligence and consult a professional before making any investment decisions.

Medical Disclaimer

Nothing on the Platforms should be taken as medical advice. For any health or medical related issues, users should seek out the guidance of a qualified health professional.

Errors or Omissions Disclaimer

While we strive for accuracy, Monerex assumes no responsibility or liability for any errors or omissions in the content provided on the Platforms.

By accessing or using our Platforms, you acknowledge that you have read, understood, and agreed to be bound by this disclaimer.

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